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Privacy Policy

General

Bonnetts Solicitors Ltd are committed to ensuring that your privacy is protected. This policy (together with our Terms and Conditions and any other documents referred to) set out the basis on which the personal data provided to us will be processed. Please read this policy carefully to understand how we will treat your personal data.

For the purpose of the Data Protection Act 1998, the data controller is Bonnetts Solicitors Ltd. In relation to all the personal data that we hold about you, we will observe our obligations under the Data Protection Act 1998 and the Data Protection Principles.

Information we may collect from you

When you contact us through our website we only collect the information you give on your email which may include your name, postal and e-mail address and any other information which you provide to us. We store all information you provide to us on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

If you notify us by e-mail or other written communication that any of the information which we hold about you is incorrect or misleading, we will take prompt action to correct or amend the information or if you do not want to receive information about the firm, our newsletters etc., please send an e-mail to law@bonnetts.co.uk setting out what actions you wish the firm to take in respect of your data.

We undertake to keep information about you confidential and in a way which does not enable you to be identified from the information displayed on our website.

Uses of personal information

We will acquire, store, process, use and disclose personal data about you for the purpose of contacting you with a view to providing legal services. However, please note that no solicitor-client relationship is formed purely as a result of your initial communication to us. This solicitor-client relationship is only formed when we accept your instructions and complete the formalities required to set you up as a client of the firm; and

We may also use your information to send you information about the firm, our events or newsletters which may include legal developments, the firm's services, and events which may be of interest to you; and

We occasionally run events and promotional activities jointly with other trusted professional parties. While we do not share our contact database with them, nor with other guests to our events, if you accept an invitation, your name may be included in an attendee list which is shared with our co-hosts and with other guests.

We may from time to time appoint service providers, such as IT, advertising and marketing professionals, printers and other such parties, to provide services to us ("Data Processors"). This may involve disclosing your personal data to them to enable it to be processed for a purpose which is consistent with this privacy policy. We will ensure that any appointments of Data Processors on our behalf will comply with the Data Protection Act 1998.

We may be forced to disclose information by the government or other law enforcement agencies or in connection with the investigation of unlawful activities. Third parties may also unlawfully intercept or access transmission or private communications. These therefore are exceptions to our policy of maintaining the privacy and confidentiality of your personal information.

If our business is sold, transferred or merged with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Except as explained above, we will not disclose your personal data to any third parties for any other purpose.

Your consent

By giving us your personal information, you consent to the use of that information as set out in this policy. If you provide us with sensitive information (such as your racial background or state of health), for any purpose, you expressly consent to our using that information for the purpose given.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred to countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.

Access to information

You have the right to access information held by us about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

If we change our privacy policy we will post the changes on this page. Continued use of the service will signify that you agree to any such changes.

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Customer reviews

Liz’s professionalism and commercial awareness on behalf of clients is very helpful when dealing with difficult legal issues.

Kingstons (Guildford) Limited Peter Bellion